
Consider the specific municipality
Requirements for replacement work should be checked for the exact property address. Mention any steps already taken and documents you have available. Do not assume that a requirement in a neighbouring municipality applies in the same way to your building.
Coordinate the people involved
For a condominium or rental building, identify the decision-maker and the person who can provide access. Explain occupancy periods and any required approvals so the proposed scope can be discussed with the right people before planning work.
Explain your priority
Replacement, a leak, maintenance or drainage: describe the main need and your preferred timeframe. The team can then confirm available options and any additional information required.
Prepare your request
Share the building address, the issue you have observed and the roof type. We can discuss the information needed and options for a visit.
Discuss my project